Turn one-time buyers into repeat customers
Retention features only work when customers actually see them. Bring loyalty, rewards, and store credit into the customer portal so repeat purchases feel natural—not campaign-driven.

Invisible rewards don’t drive repeat purchases
Many stores set up loyalty points, but customers forget about them. Retention works better when value is visible inside the account experience.
Loyalty program
Bronze Member
Membership
Progress to Silver
160
Total Points
—
Expiring Soon
Bronze
Current Tier
Retention lives inside the portal
Deluxe Customer Accounts makes retention features part of the customer account, not a separate layer. Customers can understand what they have and what to do next—without friction.
Show balances, status, and progress in one place
Make store credit easy to notice and use
Keep retention tied to the account experience
"It's already made a noticeable impact on our customers' experience. The ability for logged-in users to save favorites is a game changer."
— LTW Supply
Store credit that feels intentional
Store credit works best when it’s treated as part of the relationship—not a temporary promotion. When customers can clearly see credit inside their account, they’re more likely to come back and use it.
Store credit
You have
How much would you like to use?
Transactions
Refund
Apr 24, 2025, 01:33 AM
+ $ 50.00
A premium experience for repeat customers
Consistency is trust. Our modular architecture ensures that your account portal feels native, fast, and familiar—from first purchase to loyalty rewards.
Complete control for merchants
When it's a good fit
- Retention and repeat purchases matter to your growth
- You want loyalty and store credit to be visible inside accounts
- You prefer long-term customer value over short-term promotions
- You want a customer portal that encourages repeat engagement
- You want a more premium account experience for returning customers
When it may not be a fit
- ×Customer accounts aren’t used much in your store
- ×You don’t plan to use loyalty or store credit at all
- ×Most purchases are strictly one-time and repeat behavior isn’t a focus
- ×You only need a standalone widget unrelated to the account experience
Make retention part of the account experience
Help customers see value, come back, and stay engaged over time.
