4.0 rating on Shopify App Store
    Built for ShopifyBuilt for stores that take customer accounts seriously
    Retention

    Turn one-time buyers into repeat customers

    Retention features only work when customers actually see them. Bring loyalty, rewards, and store credit into the customer portal so repeat purchases feel natural—not campaign-driven.

    Retention dashboard showing rewards and store credit in the portal
    The Retention Problem

    Invisible rewards don’t drive repeat purchases

    Many stores set up loyalty points, but customers forget about them. Retention works better when value is visible inside the account experience.

    Loyalty program

    Bronze Member

    Membership

    Progress to Silver

    2,840 points3,000 points
    3 orders5 orders
    $859.91$300.00

    160

    Total Points

    Expiring Soon

    Bronze

    Current Tier

    Retention lives inside the portal

    Deluxe Customer Accounts makes retention features part of the customer account, not a separate layer. Customers can understand what they have and what to do next—without friction.

    Show balances, status, and progress in one place

    Make store credit easy to notice and use

    Keep retention tied to the account experience

    "It's already made a noticeable impact on our customers' experience. The ability for logged-in users to save favorites is a game changer."

    — LTW Supply

    Store credit that feels intentional

    Store credit works best when it’s treated as part of the relationship—not a temporary promotion. When customers can clearly see credit inside their account, they’re more likely to come back and use it.

    Store credit

    You have

    $ 0.00

    How much would you like to use?

    $ 0.00

    Transactions

    Refund

    Apr 24, 2025, 01:33 AM

    + $ 50.00

    Premium Architecture

    A premium experience for repeat customers

    Consistency is trust. Our modular architecture ensures that your account portal feels native, fast, and familiar—from first purchase to loyalty rewards.

    Complete control for merchants

    When it's a good fit

    • Retention and repeat purchases matter to your growth
    • You want loyalty and store credit to be visible inside accounts
    • You prefer long-term customer value over short-term promotions
    • You want a customer portal that encourages repeat engagement
    • You want a more premium account experience for returning customers

    When it may not be a fit

    • ×
      Customer accounts aren’t used much in your store
    • ×
      You don’t plan to use loyalty or store credit at all
    • ×
      Most purchases are strictly one-time and repeat behavior isn’t a focus
    • ×
      You only need a standalone widget unrelated to the account experience

    Make retention part of the account experience

    Help customers see value, come back, and stay engaged over time.